Transforming chaos into clarity
Australian businesses are caught between falling behind or taking dangerous risks with AI. Abilitix gives you a third way: move forward confidently with guardrails, governance, and human oversight built in from day one.
Strategy and delivery you can trust
We help you build an AI strategy that fits your business, then deliver it without the usual risks. From governance frameworks to custom automation, we work alongside your team to make it real.
Build your AI governance framework
We help you set up guardrails, policies, and oversight so your team can move forward with AI without losing control. Clear rules, human review, full transparency.
Complex IT projects delivered on time
We manage the technical work so you don't have to. Integration, migration, platform setup, vendor selection. We handle it end to end.
Custom automation built for your workflows
Repetitive work slowing you down? We build automation that fits your business, not the other way around. From simple workflows to complex systems.
Your team answers the same questions every day. Ask Abilitix turns your knowledge into an AI assistant that only answers from your approved content, shows where it found the answer, and escalates anything uncertain to humans.
Upload your knowledge
Connect your FAQs, help docs, and knowledge base. We ingest it into your private, secure knowledge store.
Review and approve
Your team reviews AI-generated answers before they go live. You stay in control of what gets deployed.
Turn on guardrails
Once approved, the system handles repeat questions automatically, cites sources for every answer, and escalates anything uncertain back to humans.
Measure and improve
Track resolution rates, time saved, and common escalations. Continuously refine your knowledge base based on real usage.
Your contact centre handles hundreds of calls every day. Listen Abilitix scores every single one — not just whether agents followed the process, but whether what they said was actually correct — with citations from your own policy documents.
Score every call — not just a sample
Move beyond manual QA that reviews only 1–3% of calls. Listen Abilitix evaluates every interaction automatically — at scale — with consistent scoring.
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Go beyond process — check factual accuracy
Agents can follow the script perfectly and still give incorrect information. Listen Abilitix verifies responses against your policy documents — and flags what’s actually wrong.
Evidence-backed scoring
Every score is backed by transcript evidence and citations from your knowledge base. No black box — just clear, auditable reasoning.
Zero tolerance compliance alerts
Define zero-tolerance failures like disclosures or regulatory breaches. Listen Abilitix flags them immediately — before they become customer complaints or audit issues.
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When a regulator asks what AI your organisation is running, most teams can't answer — not completely, not quickly, not in a form they'd want examined. Govern Abilitix maps your AI stack, scores your governance posture against APRA CPG 234, ISO/IEC 42001, and the NIST AI RMF, and generates evidence-backed documentation you can put in front of an auditor without qualification.
Register every AI system
Catalogue the AI tools operating across your organisation in a structured, searchable registry. Know what's running, who owns it, and what data it touches — before someone else asks.
Assess risk and generate your PIA
Answer five questions and receive a compliant Data Protection Impact Assessment in minutes. Risk flags are mapped directly to APRA CPG 234 and ISO/IEC 42001 obligations — not generic best-practice boilerplate.
See your live Governance Score
Your Governance Score reflects your actual posture — evidence-backed, not self-reported. Two independent models must agree before any finding enters the record, so the score holds up under scrutiny.
Prove it to any regulator
Every governance action is recorded in an immutable, cryptographically signed audit trail. When a regulator, auditor, or board asks for traceability, you produce the actual record — not a summary.
Built by people who've done this before at scale
Our team has spent over two decades helping large organisations adopt technology safely. We've worked with Commonwealth Bank, IBM, and DXC. We know what works and what doesn't.
Years combined experience
Delivered at enterprise scale across Australia
Major clients in pilots
Real businesses testing Ask Abilitix now
Vendor agnostic approach
No commissions means unbiased advice for your business
