Pilot


Ask Abilitix • Pilot Program (Beta)

Turn repeat questions into trusted, self-serve answers.

Ask Abilitix is a trust-first AI assistant for teams that turns your documents and FAQs into reliable self-serve answers — with citations and a human review loop when anything is unclear. Your content stays tenant-isolated — no other tenant can access it.

Prefer a PDF overview?

Download the Pilot One-Pager
Privacy-first, tenant-isolated data
Human-in-the-loop review
No lock-in — export / delete anytime

Why teams use Ask Abilitix

  • Your team keeps answering the same questions across email, chat, and tickets.
  • Answers live in scattered docs, shared drives, and “that one person’s head”.
  • You want AI help, but you don’t trust black-box chatbots with customer-facing answers.

Ask Abilitix turns your existing knowledge into a governed answer engine that handles a large share of repeat questions and neatly escalates the rest — with full auditability.

How the pilot works

1

Connect your knowledge
We ingest FAQs and key docs (files, copy-paste, or Google Drive) into a private tenant.

2

Review early answers
Subject-matter experts approve / edit answers in the Inbox so the system learns your “best practice” responses.

3

Switch on guardrails
Turn on auto-resolve for high-confidence repeats, with full citations and a clear trail for every answer.

Outcomes we’ll target in your pilot

↓ TTFA
Faster first response to common questions

60–80%
Auto-resolution of repeat questions*

+ Hours back
Per agent / per week from reduced back-and-forth

*Estimates validated during your pilot; results vary based on volume and content quality.

Pilot Offer (6–8 weeks)

What you get

  • 1 website or Help Centre embed (simple snippet)
  • Admin Inbox for approve / reject of AI answers
  • FAQ Machine to turn chats & docs into curated Q&A
  • Up to 500 curated Q&A pairs in your private knowledge base
  • Weekly check-ins plus a simple success dashboard
What we ask

  • One internal champion (~1 hour per week)
  • Access to anonymised usage metrics (for improvement only)
  • Feedback on what works / doesn’t — and an optional testimonial if successful

Pricing model coming soon — during the pilot there is no cost to participate.

See it in action

You can try Ask Abilitix on our own docs via the
public demo.
In your pilot we’ll wire the same engine to your FAQs and content, with Inbox review and
guardrails tuned for your team.

FAQs

Is my data safe?
Yes. Each customer gets a tenant-isolated Postgres database with Row-Level Security, encrypted in transit and at rest. We don’t train public models on your data.
How fast can we go live?
For a focused FAQ or Help Centre use case, we can usually stand up a pilot in a few days once content and access are agreed.
Will it replace my team?
No. Ask Abilitix is designed to support your team, not replace it. The system handles repeat questions with cited answers and routes edge cases to humans.
Can we leave later?
Yes. You can remove the snippet at any time. We provide export of your curated Q&A so you’re never locked into the platform.

Apply for the Pilot

Tell us about your team and the top questions your customers ask.







✅ Thanks! We’ve received your application and will reply from pilot@abilitix.com.au.

Prefer a quick call?

If you’d like to discuss the pilot, you can email pilot@abilitix.com.au or book a time below.